Rightcheck - Issue with Liveness Speech Recognition on Android Candidate App – Incident details

Issue with Liveness Speech Recognition on Android Candidate App

ResolvedDegraded performance53 hours 10 minutes

Affected

Candidate App

Degraded performance from 8:45 AM to 1:55 PM

  • ResolvedUTC

    The issue affecting the liveness speech recognition feature on the candidate app for Android has been resolved. The app update has successfully addressed the problem, and the feature is now functioning as expected. Thank you for your patience and understanding.

  • MonitoringUTC

    The issue affecting the liveness speech recognition feature on the candidate app for Android has been addressed with an app update. We are currently monitoring the situation to ensure the solution is effective.

  • IdentifiedUTC

    We have identified the cause of the issue affecting the liveness speech recognition feature on the candidate app for Android. Our team is now working on implementing a solution.

  • InvestigatingUTC

    We are currently investigating an issue affecting the liveness speech recognition feature on the candidate app for Android.