Rightcheck - Issue with UK Government share code portal – Incident details

Issue with UK Government share code portal

Resolved431 hours 58 minutes

Affected

Recruiter App

Operational from 2:18 PM to 2:16 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    We wanted to inform you that the Home Office E-visa portal has recently experienced some instances of downtime. As a result, some users of the Rightcheck Recruiter App may have encountered issues when entering share codes for Right to Work checks.

    We would like to reassure you that any checks processed during this period have still been actioned successfully, thanks to Rightcheck's automated collection facility. This ensures that all checks were handled as intended, despite the portal downtime.