Rightcheck - Candidate App Issues – Incident details

All systems operational

Show current status

Candidate App Issues

Resolved5 hours 51 minutes

Affected

Candidate App

Partial outage from 9:35 AM to 3:26 PM

  • ResolvedUTC

    This incident has been resolved.

    Candidates with existing invites should be advised to update the candidate app before proceeding with their check, and any new links for checks will default to the new version released today.

    Thank you for your patience.

  • MonitoringUTC

    The issue has been identified and was limited to ios devices. A new version of the app has been developed and tested, and has been pushed to the Apple Store for review and release. We will keep you updated on progress.

    Thank you for your patience.

  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We are aware of an issue some candidates may be experiencing when attempting to open a new check invite. We are investigating this and will update as soon as we can.