Rightcheck - Liveness Test - Candidate App – Incident details

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Liveness Test - Candidate App

ResolvedMajor outage149 hours 37 minutes

Affected

Candidate App

Degraded performance from 10:13 AM to 8:31 AM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are aware that some candidates are struggling to complete Liveness testing on the Candidate App. We are currently investigating this incident and will update as soon as possible.